Returns

For products which are personalised just for you to your own specifications, we regrettably are not able to accept returns. Please ensure that you review your order carefully before submitting it and double check your personalisation instructions. Beadlebop Design is not responsible for customer mistakes or errors in spelling, punctuation or grammar, order quantity, order colour or other ordering errors. 

However, if you receive a damaged item, we will, of course, replace or refund it. In the unlikely event that this happens, please contact us within 10 days, at support@beadlebop.com to organise a replacement.

Returns can be sent to:

How do I get a refund from Beadlebop Design?

For products which are personalised just for you to your own specifications, we regrettably are not able to accept returns. Please ensure that you review your order carefully before submitting it and double check your personalisation instructions. However, if you receive a damaged item, we will, of course, replace or refund it.

In the unlikely event that this happens, please contact us within 10 days, at support@beadlebop.com to organise a replacement. We recommend that you return your item to us on a Tracked delivery service. You will then be able to check when we have received your item safely. Once we have received your returns:  Please allow 5 working days for your refund to be processed. Refunds will be credited against the card used in the original purchase or sent back to your Paypal account if this was the method used. Please allow 5 to 7 working days for any funds to show back in your account - this is dependent on your bank provider.

If there are any issues with your Return being refused, we will contact you so please check your email.